Case Study: How We Helped a Client Choose Their Family Day Gift
Posted by Desmond Li on

There is such a thing as too much choice. You know you need something ‘useful’, but without the necessary context, that word becomes meaningless. A premium leather notebook is a fantastic gift for tradeshows, but it’s just dead weight at a casual outdoor picnic.
We recently navigated this exact scenario with a client organising a Corporate Family Day. They found themselves at a standstill, searching for a solution that could meet their set of criteria. The gift needed to offer universal utility, appealing to both adults and children, while being suitable outdoors and strictly adhering to a fixed budget.
That’s usually where we step in. At ShopGifts, we don't just forward you a price list and wait for your confirmation. We believe our job isn't just to supply generic products, it's to help you navigate decision paralysis and propose a solution that fits your specific event context.
The Challenge – Balancing Practicality and Budget
The requirements for this Family Day were clear, but they were also tricky to balance. The client needed a single item that could bridge the gap between toddlers and their parents. On top of that, it had to be durable enough for an outdoor park setting (so no fragile tech or heavy glass), compact enough to distribute easily in high volumes, and strictly within a conservative budget.
The hurdle here wasn't in defining the needs, but in finding the match. It’s easy to find a cheap gift, and it’s easy to find a durable one. But finding something that is cost-effective, family-friendly, and logistically simple to transport? This is often where confidence drops: the client knew what they needed, but they struggled to find a product that ticked every single box.
The ShopGifts Approach
Step 1: Deep Dive into Event Context
Our first move was to shift the conversation from "What product do you want?" to "How will the product be used?" We knew that for a Family Day, the context is everything. The guests will not be sitting in an air-conditioned hall; they will be outdoors, dealing with the sun and constant activity. We realised the gift couldn't just be a decorative souvenir, it needed to be a functional tool that can make the day more comfortable for the recipients.
Step 2: Choosing between Branded and Non-Branded
We also guided the client through a critical decision: to brand or not to brand? It’s often a trade-off between maximising brand visibility and conserving budget. Instead of pushing a single direction, we presented a transparent comparison by breaking down the costs of non-branded items versus the long-term value of a custom-printed logo. This allowed our client to see the options side-by-side to contemplate their decision. They ultimately decided to invest in the branded option, as they were confident that the extra cost was necessary to give the gifts a premium finish and ensure lasting brand recall.
Step 3: Prioritising Materials & Function
Finally, we looked at the usability of the products. We specifically advised against standard cotton towels. Why? Because a wet cotton towel is heavy, soggy, and a pain to carry around a park. We steered the client toward Quick-Dry Microfiber instead. It absorbs water instantly but dries in minutes, meaning parents aren't stuck lugging around a damp and heavy bag all afternoon. It was a functional choice that respected the context of the event: keep it light, keep it useful.
The Final Selections
Here is the final selection and why each piece earned its spot:
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Bruno Straw Hat: This was about merging functions with the event’s "picnic" vibe. It provided essential sun protection for the open field while keeping the aesthetic casual and fun.
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Quick Dry Microfiber Towel (with Mesh Pouch): This was the MVP of the set. Unlike standard towels that get musty in a bag, the included mesh pouch allows for airflow and easy storage. It gave guests a quick way to dry off while ensuring their other belongings stayed dry and separated.
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Nylon Drawstring Bag: Anyone who has been to a family event knows the value of being hands-free. It allowed the distribution team to hand out gifts efficiently, while giving parents a lightweight backpack to stash their items
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Jisulife FA43 Handfan Life5 Plus (4000mAh): In outdoor heat, a powerful handheld fan isn't a luxury; it’s a necessity. Adding a branded tech item like the Jisulife fan instantly increases the perceived value of all the gifts and provided practical cooling relief.
The Outcome
This project sums up exactly how we operate. At ShopGifts, we’re here to help you navigate the best gift options for your events. We’ll compare choices with you, explain the trade-offs, and we’ll be honest enough to tell you if a product just doesn't make sense for your specific event.
So, if you are planning your next company event and feel stuck, contact ShopGifts for a gifting consultation. Let’s have a conversation about what you actually need, and curate a solution that puts your event first.